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terms and conditions

company

sitre ApS (CVR: 41794887).
this website is operated by sitre ApS. In the following, the terms “we”, “us” and “our” refer to sitre ApS. When you shop and browse on our site, you agree on our terms and conditions. 

contact

all orders and contact is handled by our team who can be reached at hello@sitrestore.com. our address is Dagmarsgade 24 lejl 108, 2200 Copenhagen N, Denmark and phone number is +45 31631267. by signing up to our newsletter, you accept to receive newsletters from us. 

products and prices

we want to be honest and transparent, which is why we include as much information as possible about our products. for more information contact hello@sitrestore.com. 
pictures and videos available on our site aim to reflect the products as accurate as possible. all descriptions and prices are subject to change. we reserve the right to limit the quantities available on our site. all prices are shown including VAT. 

order and payment

you will receive a confirmation email and this will be the binding agreement between you and sitre ApS. 

when purchasing products, your account information is transferred encrypted (SSL), meaning that only you and the payment service provider will have access to the information. no other party will have access to your information. 
we withdraw the order amount on your bank account once the products are shipped from our warehouse. 

delivery time

our third party delivery service strive to deliver your order within 2-7 business days after the purchase on our site. 

we ship to the entire EU. shipping charges depend on location and will be visible at checkout.

disclaimer of warranties

under no circumstances are we liable for direct or indirect loss as a result of the orders arriving late on your address or any damages during delivery when the delay or errors are due to the customer’s act or any other reason beyond our control. 

you are required to check the products as soon as possible after receiving them. if there are any errors, you must let us know within a reasonable period after receiving the products. 

you agree that using our products is at your sole risk.

cancellation and return

you can return unopened and unused products within 14 days. you must pay for any shipping cost related to the return, unless the return is due to our mistake. 
if you want to return or have found an error, please contact us at hello@feelsitre.com.

age restrictions

if you are under the age of 18, your parents or guardian must agree to our privacy and cookie policy before you sign up to use this site. 

legal disputes

any dispute regarding www.sitrestore.com is to be solved under Danish Law and must be treated by a Danish Court, unless otherwise predetermined by mandatory law. 

privacy

we understand and respect the importance of online privacy. we do not want to expose any information about you to third parties, unless it is necessary to complete a transaction.

your confirmation

by approving these terms and conditions and thereby confirming your order, this will serve as a binding agreement. we will automatically send you an order confirmation once the order has been successfully completed. we reserve the right not to deliver the order if stock levels were incorrect at the time of receiving the order. we will contact you if this is the case and give you the opportunity to cancel the order. 
furthermore, you agree to not use our products for any illegal or unauthorised purpose or violate any laws in your jurisdiction (e.g. copyright laws).

signing up

you agree to our terms and conditions when signing up to our newsletter. we won't share your email with any third parties and you can at all times unsubscribe.